We want you to be happy with your Wild Hollow Living purchase.

Change of Mind

As our incense products are handmade and carefully packed, we do not generally accept returns for change of mind.

Damaged, Faulty or Incorrect Items

If your order arrives damaged, faulty or incorrect, please contact us with your order number, a description of the issue and photographs where possible.

We'll work with you to resolve the problem in accordance with Australian Consumer Law.

Your Consumer Rights

Nothing in our returns policy limits your rights under Australian Consumer Law.

Need Help?

If you have any questions about your order, please get in touch through our Contact page.

For full details, please refer to our Returns & Refunds Policy available at checkout.